Issue: External ultrawide monitor (e.g. LG 38”) shows black bars top and bottom despite using native resolution (3840×1600).
✅ Symptoms
Resolution is set correctly to 3840 × 1600
Monitor works fine with other laptops
Intel GPU is active (typical on Dell XPS models)
Monitor shows black bars top/bottom, not sides
?️ Fix Steps
Open Display Settings
Settings > System > Display > Advanced display settings
Select the external monitor
Change Refresh Rate from
60 Hz
to59.94 Hz
or59.99 Hz
Click Apply
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